1. Please give us some of the background
for this project. What is driving your need for research at this time?
2. What is
your purpose for asking for research
at this time? What do you hope to accomplish by conducting consumer research
now? Is there one overriding question you hope this research will answer?
3. Do you have
any interest in replicating studies
that already exist? (If so, we would need to review the earlier research
to be able to complete a proposal. Please include in your response here
how you would expect to share the earlier research with us.)
4. What are
the objectives for this research
are your specific information needs? (One way to think about objectives
is to imagine a questionnaire, since the questionnaire is created to address
the objectives. What do you need to ask? Think in terms of the ABCs of consumer
information -- attitudes, behaviors, and characteristics.
Attitudes are used to predict behavior.
In our loose use of the term, it includes beliefs, likes and dislikes, predispositions,
etc. Attitudes include variables such as product characteristics liked or
disliked, general predisposition to a brand, interest in purchasing a product,
etc.
Behaviors include any consumer actions,
but the behaviors of most interest to us involve purchase decisions. Behaviors
include variables such as prior purchases of your product, number of times
used any product in a specific category, etc.
Characteristics include such variables
as gender, age, education, income, lifestage, psychographic , etc.
5. Most likely,
we would want to address only a sample of the people in whom youre
interested. Who are these people?
6. Are there
budget constraints we should know about? We always look for the most cost-effective
way to accomplish your objectives, but if you know that the budget is limited,
we will not waste your time with non-affordable designs.
7. What can
you tell us about the timing of this project. Are you ready to begin now,
or does something have to happen first? Is there a date by which you need
results for this project to be effective?
8. What are
you looking for in terms of deliverables? Data only? Report? Stand-up presentation?
9. Are there
any other project particulars that have not been covered above?
10. Are there
specific credentials you need?